- Company Information
Tudeyo LLC
165 Middlesex Avenue #1065
Somerville, MA 02145
United States
Email: info@tudeyo.com
Website: www.tudeyo.com
“Tudeyo,” “Company,” “Platform,” “we,” “us,” and “our” refer to Tudeyo LLC.
- Platform Role (Intermediary Status)
Tudeyo operates solely as a booking coordination and destination marketing platform.
Tudeyo:
- Does not own listed properties
- Does not operate accommodation, transport, tour, wellness, or medical services
- Is not a medical provider
- Is not an escrow agent (Phase 1)
- Does not supervise vendor operations
All services are delivered by independent third-party providers.
No employment, partnership, fiduciary, or joint venture relationship is created.
- Eligibility
Users must be at least 18 years old and legally capable of entering binding contracts.
- Booking & Payment Model (Request-to-Book)
Bookings follow this structure:
- Traveler submits booking request
- Tudeyo confirms availability
- Traveler pays Tudeyo Service Fee (typically 15%)
- Traveler verifies service at check-in (where applicable)
- Remaining balance is paid directly to provider
Bookings are not confirmed until the Service Fee is paid.
- Payment Terms
- Tudeyo earns a coordination service fee.
- Vendor balances are paid directly to vendors during Phase 1.
- Exchange rates follow official central bank rates unless fixed in writing.
- Payment processors may apply their own terms.
Fraudulent chargebacks may result in permanent account suspension.
- Cancellation & Refund Policy
Cancellation terms are governed by vendor policies disclosed before confirmation.
If a vendor cancels a confirmed booking:
- Tudeyo will refund its Service Fee.
Medical tourism deposits may be non-refundable unless canceled at least fourteen (14) days prior to scheduled procedure date, subject to provider policy.
- Verified Check-In Protection
Travelers may inspect accommodations before paying the vendor balance.
Material discrepancies must be reported within one (1) hour of arrival.
- Limitation of Liability
To the maximum extent permitted by law, Tudeyo is not liable for:
- Injury
- Medical outcomes
- Travel disruptions
- Visa denial
- Property damage
- Indirect or consequential damages
Total liability shall not exceed the Tudeyo Service Fee paid.
Travel and medical insurance are strongly recommended.
- Travel Advisory & Visa Responsibility
Travelers are solely responsible for:
- Valid passports
- Visa requirements
- Entry documentation
- Vaccination requirements
Tudeyo does not guarantee visa approval or border entry.
- AML, KYC & Sanctions Compliance
Tudeyo may:
- Monitor transactions for fraud or money laundering
- Require identity verification (KYC)
- Block transactions involving sanctioned individuals
Accounts may be suspended for compliance concerns.
- Vendor Requirements
Vendors must:
- Maintain appropriate licenses
- Maintain required insurance
- Provide truthful listings
- Honor confirmed pricing
Vendors agree to indemnify Tudeyo against operational claims.
- Anti-Bribery & Ethics
Tudeyo maintains zero tolerance for bribery or corruption.
Misconduct may be reported to: ethics@tudeyo.com
- Intellectual Property
All Tudeyo branding, content, systems, and materials are protected intellectual property.
Unauthorized reproduction or misuse is prohibited.
- Dispute Resolution & Arbitration
Disputes shall first attempt good-faith resolution.
If unresolved, disputes shall proceed to binding arbitration in Massachusetts, USA.
Users waive class action participation and jury trials to the maximum extent permitted by law.
- Governing Law
These Terms are governed by the laws of the Commonwealth of Massachusetts, United States.
- Modifications
Tudeyo reserves the right to update these Terms at any time.
Continued use of the Platform constitutes acceptance of revised Terms.